2-way Etiquette/Reporting defects

What are one of the reasons why reporting contamination/defects are important?

• Consumer Health & Safety

• You will get a reward

• It is not important

• Boss will give you a raise.

Which of these is an appropriate way to communicate?

• Shouting

• Email

• Swearing

• Walking

What can happen if you don't report defective meat?

• Meat will be frozen

• Nothing special

• Build-up in rework

• Meat will become good for consumer

What do you do with a defective product?

• Let it go out to consumer

• Report to supervisor

• Pretend you didn't see it

• Just fix it yourself

What is a 2-way radio?

• Communication device

• MP3 player

• Phone

• Computer

Which of these is an advantage of using a 2-way radio?

• Use as microphone

• Durability

• Sing songs

• Listen to music with it

How do you talk on a radio?

• Shout at radio

• Speak in foreign language so no one can understand you

• Press and hold the push-to-talk button whilst speaking, let go once finished

• Sing your message

Which of these is a potential cause of a human hair found on a product?

• Improper use of hairnet

• Improper use of glove

• Improper use of apron

• Someone is trying to sabotage the company

When reporting defects over the radio, what key details should you include?

• Inform your colleagues about the latest weekend party

• Call the correct line supervisor and the defect found.

• What the weather is like today

• What you think about the game last Friday.

What should happen after reporting a defect using a radio?

• Change the topic to something unrelated to work

• Supervisor is to investigate cause and fill out defect form.

• Assume that your responsibility ends with making the report.

• Wait for someone to give you a high-five