Runner Training Quiz 1

Its opening weekend of a new Marvel movie and the theater is nearly sold out. This would be a great time to use your employee perk free movie passes.

• Yes

• No

Answer explanation

You can not watch movies on opening weekend not until it monday or after 2 weeks ( for disney and marvel movies only)

You must be in FULL uniform before clocking in.

• NO

• YES

Which one of these statement is the WRONG thing to do when delivering items to a guest in a theater?

• Wait for other runners to drop off their items and exit the aisle before entering the aisle yourself.

• If a tray is too heavy, lean it on the guests' table while you drop off their items

• Stand to the side of the guests' table so you don't obstruct their view of the screen

If a guest wanted to switch their tickets for different seats in a theater, where would you direct them?

• To a server

• To the Box Office

• To the Manager's Office

• To the Bar

In regards to the 10/4 rule, what should you do at 4 feet?

• Hide from view of the guest

• Acknowledge the quest with a nod or smile

• Acknowledge the guest verbally and offer assistance

• Shake the guests' hand

Matinee showtimes are those that start before​ what time?

• 7pm

• 11am

• 5pm

• 1pm

What is the proper way to hold a tray?

• Out to the side and above the shoulder to avoid breathing on the items or letting hair fall onto them.

• You don't need a tray, just hold each item in your hands.

• Directly in front of you with both arms underneath.

• With one hand while on your phone

Children under the age of (blank) are only permitted to bright stars presentations.

• 3

• 1

• 10

• 2

You see 7F12 on a food ticket. How do you read the ticket?

• 7(row), F(theater), 12(seat)

• 7(Theater), F(row), 12(seat)

• 7(seat), F(row), 12(theater)

• 7(theater), F(seat), 12(row)

You can take a break any time you want.

• True
• Depends on the situation
• With a manager or team lead approval