Week 2 - Verbal and Nonverbal Communication

Denotation is a word's ____________.

• emotional meaning

• synonyms

• conotation

• Literal, dictionary definition

Conotation is a word's ____________.

• emotional meaning

• synonyms

• antonyms

• Literal, dictionary definition

Using ________________words and phrases in the workplace can help avoid miscommunication, as nowadays workplaces become more diverse and international.

• concrete

• concise

• real

• Literal, dictionary definition

Which one out of the four is considered abstract?

• IELTS examination

• Professional Development

• conflict-management training program

• TOIEC testing

Which one out of the four is considered concrete?

• Mac OS / Windows 11

• operating system

• software

Findings from Goddard (1989) suggest that sentence length is related to reader comprehension: between __________ words is the maximum for solid comprehension.

• 10 to 18

• 5 to 6

• 20 to 25

Which of the following describes best the feeling of being annoyed?

• Could you send me the file?

• Could you please send me the file?

• Could you just send me the file?

• Hey you! Send file!

Connotation and Denotation are two ways to describe the meanings of ________________

• sentences

• words

• paragraph

• stories

Fill in the blank with the precise words: The director told us about the objectives of the company during his year-end _____________

• speech

• ceremony

• meeting

• all of the above

• none of the above

Fill in the blank with the precise words: I __________ I won’t do it again.

• whispers

• swear

• contradicting

• repeat

• meeting