CSS Practice Exam 1

Which of the following is a term for physcial goods that are bought and sold?

• sales
• pricing
• services
• products

Which of the following is a standard term that describes the audience of retail stores - that is the people who will buy things from the stores?

• customers
• manufacturers
• wholesaler
• buyers

Which of the following is a term for intangible things such as providing delivery that are sold by retailers?

• gifts
• training
• services
• products

What kinds of things does a manufacturer produce?

• raw materials
• fossil fuels
• services
• finished products

Which of the following holds large quantities of product that are later sent either to retail locations or directly to customers?

• manufacturers
• wholesalers
• retailers
• distribution center

Which of the following terms best describes a grower of potatoes?

• wholesalers
• distribution center
• manufacturer
• producer

The majority of retailers are?

• independently owned
• corporations
• franchises
• online only

Which of the following is the term for the retailing approach that places the focus on creating a seamless shopping experience for customers by integrating multiple channels?

• multichannel
• integrated channel
• omnichannel
• seamless channel

Which of the following is the standard definition of a retail ecosystem?

• an interconnected system of approaches to provide customers with the merchandise and services they want
• a group of stores that work together collaboratively to serve customers' needs
• a team of store employees who help each other
• a set of systems that work together to make sure all products are tracked and accounted for

Approximately what percentage of US jobs are retail jobs as of 2019?

• 5-10%
• 10-15%
• 20-25%
• 35-40%