FOO Revision 1

Quiz
•
Education
•
Professional Development
•
Hard

Sunarti Jaafar
Used 1+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Recommend the types of accommodation for the following scenarios:
Martin, a student on his holiday break, is on a budget and he enjoys interacting with others in communal areas.
Motels
Service Apartment
Hostel
Bed & Breakfast
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Recommend the report to be printed for the following purpose:
Carry out pre-assignment activities for last minute VIPs
No-Show Report
Same-day Arrival Report
Arrival Report
In-House Report
3.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Hotel Thursday collects $80 for incidentals per night. Determine if pre-authorisation/cash deposit is required. If required, calculate the amount for this situation. Round off your answer to nearest whole number -
Guest staying from 2 – 6 Sept 2023. Room rate: $202++ per night.
Cashier comments: Pax account.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Marnie, a FOA at Hotel Nice, attended to Mr. Salah, who was there to check-in. However, she had challenges locating Mr. Salah’s reservation. What is this situation termed as?
Underage guest
No prior reservation
Claimed reservation
Overbooking
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Room rate ran as $340++ instead of $300++ as the incorrect room rate is updated. Identify how FOA Azlan handles this situation?
Allowance off the erroneous rate and manually repost the right rate
Cancel the initial pre-authorization and take another pre-authorization with the right amount
Adjust the erroneous rate and manually repost the right rate
Adjust the right rate and manually repost the erroneous rate
6.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Nitchi Hotel has 700 rooms. It ran at 80% occupancy the room revenue earned was $286,988. There were 150 rooms on Out-of-Service status.
Calculate number of rooms sold.
650
460
560
860
7.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
The exchange rate of US$1 = S$1.35.
Convert US$577.25 to Singapore dollars
S$779
S$780
S$759
S$799
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