RIGHTS AND RESPONSIBILITIES OF CONSUMERS

RIGHTS AND RESPONSIBILITIES OF CONSUMERS

9th - 12th Grade

23 Qs

quiz-placeholder

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RIGHTS AND RESPONSIBILITIES OF CONSUMERS

RIGHTS AND RESPONSIBILITIES OF CONSUMERS

Assessment

Quiz

Business

9th - 12th Grade

Easy

Created by

- 10

Used 5+ times

FREE Resource

23 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main difference between goods and services?

Goods are bought by traders for resale, while services are purchased for personal use.

Goods can be physically verified before buying, while services cannot be verified beforehand.

Services can be consumed instantly, while goods are used over a period of time.

Answer explanation

The correct option is (b)

This is because you can see and test goods before purchasing them, but you can't always predict the quality of services in advance. The other options are not accurate.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main difference between goods and services?

Goods are bought by traders for resale, while services are purchased for personal use.

Goods can be physically verified before buying, while services cannot be verified beforehand.

Services can be consumed instantly, while goods are used over a period of time.

Answer explanation

The correct option is (b)

This is because you can see and test goods before purchasing them, but you can't always predict the quality of services in advance. The other options are not accurate.

3.

OPEN ENDED QUESTION

3 mins • 3 pts

What does Consumerism mean?

Evaluate responses using AI:

OFF

Answer explanation

Consumerism refers to a movement by consumers so as to ensure fair and honest (ethical) practices on the part of manufacturers, traders, dealers and service providers in relation to consumers.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does consumerism refer to?

The act of selling goods to consumers.

A movement to promote dishonest trade practices.

A movement by consumers to ensure fair practices.

d) A government policy to control consumer choices.

5.

MULTIPLE SELECT QUESTION

45 sec • 2 pts

Rights of the consumers include

Right to be Informed

Right to seek redressal

Right to safety

Right to Consumer Education

Right to be heard

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What responsibility do consumers have regarding proof of transactions?

Ignore any documents related to purchases.

Preserve documents related to credit purchases only.

Invariably obtain and preserve documents related to purchases.

Disregard warranty/guarantee cards from dealers.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the impact of the "Right to be heard" for consumers?

It gives consumers the right to ignore seller recommendations.

It ensures consumers can exercise their rights effectively.

It prevents consumers from making complaints.

Answer explanation

The right to be heard allows consumers to voice their concerns and ensure their interests are considered in various contexts.

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