What is the main difference between goods and services?
RIGHTS AND RESPONSIBILITIES OF CONSUMERS

Quiz
•
Business
•
9th - 12th Grade
•
Easy
- 10
Used 5+ times
FREE Resource
23 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Goods are bought by traders for resale, while services are purchased for personal use.
Goods can be physically verified before buying, while services cannot be verified beforehand.
Services can be consumed instantly, while goods are used over a period of time.
Answer explanation
The correct option is (b)
This is because you can see and test goods before purchasing them, but you can't always predict the quality of services in advance. The other options are not accurate.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the main difference between goods and services?
Goods are bought by traders for resale, while services are purchased for personal use.
Goods can be physically verified before buying, while services cannot be verified beforehand.
Services can be consumed instantly, while goods are used over a period of time.
Answer explanation
The correct option is (b)
This is because you can see and test goods before purchasing them, but you can't always predict the quality of services in advance. The other options are not accurate.
3.
OPEN ENDED QUESTION
3 mins • 3 pts
What does Consumerism mean?
Evaluate responses using AI:
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Answer explanation
Consumerism refers to a movement by consumers so as to ensure fair and honest (ethical) practices on the part of manufacturers, traders, dealers and service providers in relation to consumers.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does consumerism refer to?
The act of selling goods to consumers.
A movement to promote dishonest trade practices.
A movement by consumers to ensure fair practices.
d) A government policy to control consumer choices.
5.
MULTIPLE SELECT QUESTION
45 sec • 2 pts
Rights of the consumers include
Right to be Informed
Right to seek redressal
Right to safety
Right to Consumer Education
Right to be heard
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What responsibility do consumers have regarding proof of transactions?
Ignore any documents related to purchases.
Preserve documents related to credit purchases only.
Invariably obtain and preserve documents related to purchases.
Disregard warranty/guarantee cards from dealers.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the impact of the "Right to be heard" for consumers?
It gives consumers the right to ignore seller recommendations.
It ensures consumers can exercise their rights effectively.
It prevents consumers from making complaints.
Answer explanation
The right to be heard allows consumers to voice their concerns and ensure their interests are considered in various contexts.
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