Chapter 1 Practice Questions

When an IS organization is viewed as a game changer:

• the strategic planning process is typically directed inward and focused on determining how to do what it is currently doing but doing it cheaper, faster, and better.

• the strategic planning process is based on understanding the collective business plans for the next year and determining what those mean for the IS organization.

• their strategic planning process is outwardly focused and involves meeting with customers, suppliers, and leading IS consultants and vendors to answer questions like “What do we want to be?”

• achieving alignment between the IS strategic plan and the rest of the business is less important than it would be if the IS organization was perceived in a different way.

Janelle is helping create a strategic plan for her organization. What should she anticipate will be stable--that is, change little, if at all--over time?

• competitors

• suppliers

• economic growth

• importance of planning

A certification in Cisco network LINUX/UNIX, or Check Point Firewall administration or a CISSP credential could benefit one's career in _____.

• database administration

• business analytics

• networking/security

• project management

What does Doug, an IS manager, consult when he needs to identify competencies for his organization to invest in?

• 
  information system strategic plan

• high-demand certifications list

• procedural manuals

• enterprise information system

Jude, a senior executive, and the managers who report to him must make many decisions for their business units. To assist them with this, they rely on strategic planning to provide _____.

• a framework and a clearly defined direction

• the human and material resources they need

• new and loyal customers

• a reactive approach to market changes

An IS manager is focusing on the people component of Leavitt's Diamond when he or she _____.

• delegates the responsibility for creating new procedures

• ensures that the IS help desk is available during work hours

• selects new IS software and service providers

• clarifies the changes in employee roles related to a new IS

Clive completes specific coursework provided by a vendor to help him prepare to take an examination so that he can obtain _____.

• retirement benefits

• enterprise IS access

• a shadow IT position

• a certification

Leonard, a data scientist working in an information systems organization, is considering pursuing a certification in either Hadoop or Python. How would this benefit Leonard?

• It would increase his expertise in network administration.

• It may expand his career possibilities.

• It would allow him to collaborate more frequently.

• It may enhance his nontechnical more than his technical skills.

Francis will need to adjust his information system strategic plan when _____.

• his department requires a larger budget

• the contract with a major vendor comes up for renewal

• his firm's corporate strategy changes

• he completes a high-profile project

Corporate strategy, business unit strategies, innovative thinking, and technology innovations are all _____.

• components of Leavitt's Diamond

• spheres of influence for types of information systems

• drivers that set information system organizational strategy

• elements of the value chain