MGT103_Chapter 1.1_HiepTH9

 _____ can be defined as a set of activities directed at an organization's resources, with the aim of achieving organizational goals in an efficient and effective manner.

• Economics

• Job de-skilling

• Management

• Self-dealing

• Divestment

Which of the following helps make the management process efficient?

• Increasing overhead production costs

• Using resources in a cost-effective manner

• Making management decisions independently of the organization's external environment

• Using the majority of resources for sales promotion activities

• Using micromanagement techniques

A management process is considered to be effective when:

• overhead production costs are increased.

• the right decisions are made and implemented.

• decisions are made independently of the organization's external environment.

• the same amount of resources are allocated to all the functions of the organization.

• the organization is highly centralized.

One of the titles found in the group of middle managers is _____.

• director

• vice president

• supervisor

• office manager

• plant manager

Which of the following statements is true about top managers?

• They are the largest group of managers in most organizations.

• They officially represent their organization to the external environment.

• They primarily oversee the day-to-day operations of an organization.

• They supervise and coordinate the activities of first-line managers.

• They supervise and coordinate the activities of operating employees.

Which of the following is the role of top managers in an organization?

• Overseeing day-to-day operations

• Performing routine administrative tasks

• Implementing plans of first-line managers

• Creating organizational goals and overall strategy

• Coordinating the work of first-line managers

_____ make decisions about activities such as investing in research and development (R&D) and entering or abandoning various markets.

• Division heads

• Limited partners

• First-line managers

• Top managers

• Middle managers

A common middle-management title is:

• chief executive officer.

• chief executive officer.

• supervisor.

• office manager.

• coordinator.

_____ are probably the largest group of managers in most organizations, and are primarily responsible for implementing the policies and plans of an organization.

• Middle managers

• Top managers

• The members of board of directors

• First-line managers

• Floor supervisors

First-line managers:

• are primarily responsible for implementing the policies and plans developed by top managers.

• make decisions about activities such as acquiring other companies.

• officially represent their organization to the external environment.

• create organizational goals.

• handle administrative duties.