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When reloading Gmail in Chrome, the web browser returns a 500 Error. As part of the troubleshooting process, Google support asks you to gather logs. How can this be accomplished?

• Chrome > Window Context Menu > More Tools > Developer Tools > Network Tab > Reload the page to replicate the error > “Export HAR”

• Admin.google.com > Reporting > Reports > Apps Reports > Gmail

• chrome://net-export > Start Logging to Disk > Confirm validity with https://netlog-viewer.appspot.com

• Chrome > Window Context Menu > More Tools > Task Manager > Screen Capture List of Running Processes

Your company is using Google Workspace Business Standard. The company has five meeting rooms that are all registered as resources in Google Workspace and used on a daily basis by the employees when organizing meetings. The office layout was changed last weekend, and one of the meeting rooms is now a dedicated room for management. The CEO is complaining that anyone can book the room and requested this room to be used only by the management team and their executive assistants (EAs). No one else must be allowed to book it via Google Calendar. What should you do?

• As a super administrator, modify the room calendar sharing settings, and limit it to the management and EAs group.

• Delete the room from Google Workspace resources, and suggest using a spreadsheet shared with the management and EAs only for the room schedule.

• As a super administrator, create a group calendar named “Management Room,” and share it only with the management and the EAs.

• Move the room resource to the management and EAs group so that only they can use it.

You act as the Google Workspace Administrator for a company that has just acquired another organization. The acquired company will be migrated into your Workspace environment in 6 months. Management has asked you to ensure that the Google Workspace users you currently manage can efficiently access rich contact information in Workspace for all users. This needs to occur before the migration, and optimally without additional expenditure. What step do you take to populate contact information for all users?

• Bulk-upload the contact information for these users via CSV into the Google Directory.

• Use the Domain Shared Contacts API to upload contact information for the acquired company's users.

• Provision and license Google Workspace accounts for the acquired company's users because they will need accounts in the future.

• Prepare an uploadable file to be distributed to your end users that allows them to add the acquired company’s user contact information to their personal contacts.

Your organization is about to expand by acquiring two companies, both of which are using Google Workspace. The CISO has mandated that strict ‘No external content sharing’ policies must be in place and followed. How should you securely configure sharing policies to satisfy both the CISO’s mandate while allowing external sharing with the newly acquired companies?

• Allow external sharing of Drive content for the IT group only.

• Create a Drive DLP policy that will allow sharing to only domains on an allowlist.

• Use shared drives to store the content, and share only individual files externally.

• Let users share files between the two companies by using the ‘Trusted Domains’ feature. Create an allowlist of the trusted domains, and choose sharing settings for the users.

Your company is using Google Workspace Enterprise Plus, and the Human Resources (HR) department is asking for access to Work Insights to analyze adoption of Google Workspace for all company employees. You assigned a custom role with the work Insights permission set as “view data for all teams” to the HR group, but it is reporting an error when accessing the application. What should you do?

• Allocate the “view data for all teams” permission to all employees of the company.

• Confirm that the Work Insights app is turned ON for all employees.

• Confirm in Security > API controls > App Access Controls that Work Insights API is set to “unrestricted.”

• Confirm in Reports > BigQuery Export that the job is enabled.

You received this email from the head of marketing:
Hello Workspace Admin:
Next week, a new consultant will be starting on the “massive marketing mailing” project. We want to ensure that they can view contact details of the rest of the marketing team, but they should not have access to view contact details of anyone else here at our company. Is this something that you can help with?
What are two of the steps you need to perform to fulfill this request? (Choose two.)

• Create an isolated OU for the consultants who need the restricted contacts access.

• Create a group that includes the contacts that the consultant is allowed to view.

• Apply the role of owner to the consultant in the group settings.

• Create the consultant inside under the marketing OU.

• Ensure that you have the Administrator Privilege of Services > Services settings and that Services >
  Contacts > Contacts Settings Message is set.

A disgruntled employee has left your company and deleted all their email messages and files in Google Drive. The security team is aware that some intellectual property may have surfaced on a public social media site. What is the first step to start an investigation into this leak?

• Delete the user's account in the Admin Console.

• Transfer data between end user Workspace accounts.

• Instruct a Google Vault admin to create a matter, and place all the user data on ‘hold.’

• Use Google Vault to export all the user data and share among the security team.

When reloading Gmail in Chrome, the web browser returns a 500 Error. As part of the troubleshooting process, Google support asks you to gather logs. How can this be accomplished?

• Chrome > Window Context Menu > More Tools > Developer Tools > Network Tab > Reload the page to replicate the error > “Export HAR”

• Admin.google.com > Reporting > Reports > Apps Reports > Gmail

• chrome://net-export > Start Logging to Disk > Confirm validity with https://netlog-viewer.appspot.com

• Chrome > Window Context Menu > More Tools > Task Manager > Screen Capture List of Running Processes

A user joined your organization and is reporting that every time they start their computer they are asked to sign in. This behavior differs from what other users within the organization experience. Others are prompted to sign in biweekly. What is the first step you should take to troubleshoot this issue for the individual user?

• Reset the user’s sign-in cookies.

• Confirm that this user has their employee ID populated as a sign-in challenge.

• Check the session length duration for the organizational unit the user is provisioned in.

• Verify that 2-Step Verification is enforced for this user.

As the newly hired Admin in charge of Google Workspace, you learn that the organization has been using Google Workspace for months and has configured several security rules for accessing Google Drive. A week after you start your role, users start to complain that they cannot access Google Drive anymore from one satellite office and that they receive an error message that “a company policy is blocking access to this app.” The users have no issue with Gmail or Google Calendar. While investigating, you learn that both this office's Internet Service Provider (ISP) and the global IP address when accessing the internet were changed over the weekend. What is the most logical reason for this issue?

• An access level was defined based on the IP range and applied to Google Drive via Context-Aware Access.

• Under Drive and Docs > Sharing Settings, the “Whitelisted domains” list needs to be updated to add the new ISP domain.

• The Network Mask defined in Security > Settings > SSO with 3rd Party IdPs should be updated to reflect the new IP range.

• You need to raise a ticket to Google Cloud Support to have your new IP ranges registered for Drive API access.