E-COMMERCE - CHAPTER 4

__________ describes activities of E businesses serving end consumers with products and / or services.

• B2B

• B2C

Retailing conducted online, over the Internet is known as __________.

• e-tailer

• e-tailing

__________ can be classified by revenue model, scope items handled (general vs specialty e tailing) or by scope region covered (global vs regional).

• E-tailing model

• Business model

The following figure refer to the flow diagram of B2C process on __________ side.

• Seller

• Buyer

The figure show the flow diagram of B2C process on __________ side.

• Seller

• Buyer

Choose the CORRECT business model:

• Transaction fees

• Transaction broker

Choose 2 types Of B2C Revenue Model:

• Advertising & Fees

• Direct Marketing & Direct Sales

Retailers who do business in the non Internet, physical world in traditional brick and mortar stores.

• Brick and mortar retailers

• Click and mortar retailers

What is the limitations of B2C EC?

• Shopping can be faster and more convenient

• Sustaining customer loyalty

http://www.expedia.com.my is an example of:

• Online Travel Service

• Online Job market