Commercials Training Quiz

What are the 4 key parts to our new business process?

• Lead, Proposal, Pitch & Decision

• Lead, Proposal, Performance, Decision

• Enquiry, SOW, Give Client TW access

How do we quote for our time?

• In shillings

• In hours

• In bitcoin

• In days

What is our new client day rate? (non-charity client)

• £700

• £777

• £850

• £900

What is our new client charity day rate?

• £500

• £675

• £700

• £650

What are the 2 main sections in the contract?

• Scope of work & terms and conditions

• Scope of work & invoice

• Client briefing form & terms and conditions

• Contract & terms and conditions

What are our payment terms for client invoices? (how quickly do they need to pay?)

• 7 days

• 14 days

• 30 days

• 60 days

What is the standard client notice period?

• 30 days

• 60 days

• 90 days

• 100 days

What options do clients have to pay us?

• Go cardless & bank transfer (& stripe on occasions)

• Paypal, stripe and by cheque

• Go cardless, cheque and through the website

• Carrier pigeon

If a client asks for a new service to be added within their existing retainer, what do you do?

• Panic and ignore the email

• Do it within the existing retainer time

• Politely advise the client that this is out of scope but we can quote for this additional work

• Politely advise the client that this is out of scope, but tell them you will add it as a gesture of goodwill

At what point would we bring in a debt collector? When the invoice payment is:

• 2 days late

• 3 weeks late

• 4-5 weeks late

• 5-6 weeks late