DQ REVIEWER

DQ REVIEWER

University

20 Qs

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DQ REVIEWER

DQ REVIEWER

Assessment

Quiz

Fun

University

Hard

Created by

Daxner Villaflor

Used 3+ times

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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

(HOSPITALITY)

What is hospitality?

Hospitality is relationship between host and guest. This includes the reception and entertainment of guest, visitors, or strangers.

Hospitality is relationship between host and fan. This includes the reception and entertainment of guest, visitors, or strangers.

Hospitality is relationship between guest and host. This includes the reception and entertainment of guest, visitors, or strangers.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is BLAST?

B-elieve
L-isten
A-pology
S-atisfy
T-hanks

B-eliefe
L-isten
A-pology
S-atisfy
T-hanks

B-elieve
L-isten
A-pologize
S-atisfy
T-hanks

B-elieve
L-ook
A-pologize
S-atisfy
T-hanks

3.

FILL IN THE BLANK QUESTION

1 min • 1 pt

What is OSAT?

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the SERVICE EQUATION?

SERVICE = Atmosphere + Product + Service / Cost

SERVICE = Atmosphere + Product + Customer / Cost

SERVICE = Atmosphere + Product + Customer / Sales

none of the above

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many minutes/second to take Multiple Order?

3 mins or more

2 mins or less

3 mins or less

2 mins or more

6.

FILL IN THE BLANK QUESTION

1 min • 1 pt

We can leave raw materials under room temperature

7.

FILL IN THE BLANK QUESTION

1 min • 1 pt

What is the Shelf Life of Cake Crunch?

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