ISO EMA Trivia

ISO comes from which Greek word?

• 1. ISO from the Greek word “isos,”

• ISO is from the Greek word "isosceles"

• ISO is from the Greek word "isometric"

• ISO (International Organization for Standardization) it is not a Greek word

Answer explanation

1. The term ISO (as in ISO standard) derives from the Greek word “isos,” which means equal.

What is the Pareto Principle?

• Pareto had no principles.

• Vilfredo Pareto theory on quality.

• 80/20 rule

• 20 % of the problems come from 80% of the causes.

Answer explanation

1. The Pareto principle, or 80-20 rule, states that 80 percent of problems come from 20 percent of causes, and that management should concentrate on the 20 percent. It was popularized by Joseph M. Juran.

In what year did EMA start the journey towards ISO certification?

• 2017

• 2020

• 2021

• 2018

Answer explanation

In January 2018, at Achievors the EMA host the launch of the ISO 9001 certification acquisition project.

How is ISO 9001 certification maintained?

• All of the above

• Doing everything to ensure that compliance to the ISO standard is met.

• Through repeated audits and gathering evidence of conformance.

• Writing an audit exam each year.

Answer explanation

Three Year Audit Cycle

1 st year surveillance

2nd year surveillance

3rd year re-certification.

What does PDCA mean?

• Polish, dust, clean and adjust.

• It is Plan, Do, Check and Act.

• Project, Distract, Confirmation and Action.

• Poly-di-choloro Acetate.

Answer explanation

1. Plan-do-check-Act also called PDCA is the name of a popular process improvement method also called the Demming- Shewart Cycle.