Biz Refresh

What is Engagement?

• Is when a purchase is linked to business

• Is when I click follow up on a business transaction

• Is when a new lead is created

How is engagement calculated?

• Total number of customers to whom we mention business

• Total leads created

• Total transaction made for business

• Is the % of team members that contributed with a lead

How to populate the Leads Shortcut?

• #leads

• Business Team

• Lead

• Apple at Work

Can a tax invoice be issued after transaction is complete?

• The business team can do it

• No

• Yes

Can we make a lead in the same transaction of a Back to Uni promo?

• Yes

• No

When is the right time to tick priority on EasyPay?

• For every lead I create

• When customer has an immediate requirement

• Is for VIP customers

• Because I want to

When a customer has a QR code with a Biz product reservation (on Concierge) does it get linked automatically to their business account?

• Yes

• No

• Scan the reservation QR code

• Scan Reservation QR code

  run the product

  Scan Wallet Pass

Can we link previous purchases to a new account?

• Yes

• No

Does every lead gets an email?

• No

• Yes

Does the business door open with...

• whilst

• knock

• Abracadabra

• Alohomora