Modulo 1.1
Authored by Pablo Colindres
Business
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Qué significan las siglas SGC?
Sistema Gestión de Calidad
Sistema Guatemalteco de Calidad
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Cuanto es el porcentaje de comisión por tomar fondos de una Tarjeta de Crédito MasterCard?
4%
4% + IVA
5%
5% + IVA
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Cuanto es el porcentaje por tomar fondos de una Tarjeta de Credito VISA?
4%
4% + IVA
5%
5% + IVA
4.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Son los resultados de una auditoria (interna o externa) realizada a los procesos del SGC de Banca Moderna
5.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Es una situación conocida o desconocida, que puede que ya haya ocurrido o no, y que, de ocurrir, pueden haber situaciones negativas
6.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Es una situación deseada identificada en las actividades que se realizan diariamente
7.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Es un incumplimiento de un requisito del sistema, sea este especificado o expectativa establecida, generalmente explicita u obligatoria
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