
L 1 Chapter 4 & 22 quiz
Authored by Veronica Monsegur
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is NOT an example of body language?
Playing with your hair
Slouching back in your chair
Foot tapping
Sneezing
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which part of a written message presents the content or topics of the message?
Conclusion
Summary
Introduction
Body
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is a quality of an effective speaker?
Use nonverbal communication appropriate to the conversation.
Keep your voice monotone for better understanding.
Use jargon and slang to bond with the person you are speaking to.
Speak very loudly so the entire room can hear you.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The process of sending and receiving information by talking, gesturing, or writing is
messaging.
communication.
speaking.
management.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is an exercise in effective listening?
Assisting the speaker in finishing his or her statements
Responding emotionally to what the speaker has to say
Looking down and never making eye contact
Stopping what you are doing when someone is speaking to you
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is one way to make writing easier?
Be very creative in your message.
Write it once and do not second-guess yourself.
Write your message while you are thinking about it.
Be brief, simple, and to the point.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The R in SMART goals stands for
responsible.
reversible.
retainable.
relevant
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