REC Personal Grooming

Professional image can be enhanced by

• dyeing hair in pink

• being a knowledgeable staff

• dressing with excessive accessories

Attire/Uniforms should be

• clean and well ironed

• excessive and flashy

• of complicated designs

Maintaining eye contact is important when communicating with customers. We should

• blink excessively

• alternate our gaze every 20-30 seconds

• combine eye contact with nodding

A successful sales professional should have all of the following characteristics EXCEPT

• self-confidence

• product oriented mindset

• positive selling attitude

Sitting up straight - indicates that a person is focused and paying attention to what's going on.

• TRUE

• False