Test Your Implementation Knowledge!

A client’s custom virtual card was just approved! What is the next step?

• Provide Karen with hex codes to design their new white-labelled portal

• Tell the client this feature is on our road map & not available.

• Try not to cry

• Create a Jira ticket for the subdomain.

Who is the former member of the implementation team?

• Youmna

• Leslie

• Darima

• Allyce

• Hetal

 A (live) client wants to change their custom artwork. What is the 1st step?

• Submit new artwork to Arroweye for setup

• Forward the request to Account Management

• Introduce client to Karen for their new artwork consultation

• Have Nelson approve CR: Then add it to the CRM for change documentation

According to the CRM, how many programs (combined) have Sheynice & Caren implemented to date?

• 36

• 33

• 54

• 72

 Arroweye sends you this FOC/BOC for approval. Can you spot the error?

A. It shouldn't say Visa Debit, as these are prepaid cards

B. The contactless (tap) symbol should be on the back for the U.S Visa

C. The customer service phone number is wrong

D. There are no errors, this is a trick question! (psych!)

What do Sheynice & Caren have in common? (select all that apply):

• Both attended the Beyonce concert in July

• Both have sun shaped tattoos

• Both worked at TD Bank

• Both were in TV commercials as children

• Both have dogs