Principles of Quality Management
Quiz
•
Specialty
•
University
•
Practice Problem
•
Hard
Kala Guindan
Used 13+ times
FREE Resource
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
All below are definition of quality except
Fitness for use
Degree to which a set of inherent characteristics fulfils requirements
A tool to measure customer satisfaction
Conformance of requirements or specification
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Quality Management consists of
Quality control
Quality assurance
Quality improvement
All of the above
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Below are principles of quality management except
Process approach
Customer satisfaction
Improving quality of nations health
Employee involvement
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Teamwork, recognition and reward, feedback, training and mentoring
All the above are components of which quality principle?
Supplier partnership
Process approach
Customer satisfaction
Employee involvement
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Below are benefits of continuous process improvement except
Improve customer satisfaction
Enhance innovation
Ensure employees are occupied with important tasks of business
To find the root cause analysis and apply corrective action.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is it important to have good business relationship with suppliers?
To get value for money products
To have goods delivered on time
Customer will be happy with products of good quality
All the above
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
All below are benefits of performance measures principles except
Identify whether our customers are satisfied
Identify whether suppliers meet our requirements
To find areas where improvement can be made
Enhance trust and collaboration
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