Trainer Assessment: F2F

Trainer Assessment: F2F

Professional Development

10 Qs

quiz-placeholder

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Trainer Assessment: F2F

Trainer Assessment: F2F

Assessment

Quiz

Fun

Professional Development

Easy

Created by

mariah read

Used 1+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What is the appropriate car description to give this vehicle?

SUV

Sedan

Crossover

Station Wagon

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What is the appropriate car description to give this vehicle?

Van

Coupe

SUV

Crossover

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What is the appropriate car description to give this vehicle?

Sedan

Coupe

Van

Crossover

4.

OPEN ENDED QUESTION

3 mins • 1 pt

Name the two items a Face-to-Face Team member must have on them at all times (Not including their iPad/Card Reader)

Evaluate responses using AI:

OFF

Answer explanation

Anyone on Face-to-Face must have a reflective vest and a handheld menu on them at all times.

5.

OPEN ENDED QUESTION

3 mins • 1 pt

List the CORE 4 (Does not need to be in order):

Evaluate responses using AI:

OFF

Answer explanation

The CORE 4 is Maintaining Eye Contact, Sharing a Smile, Speaking with a Friendly Tone, and Always Saying "My Pleasure".

6.

OPEN ENDED QUESTION

3 mins • 1 pt

What are two reasons we need to consistently pull cars?

Evaluate responses using AI:

OFF

Answer explanation

  1. 1. So that the kitchen can visibly see how many cars are in the drive thru to determine how much food to prepare.

  2. 2. So that it doesn't appear as though the line is longer than it is to incoming Guests.

  3. 3. So that the line doesn't reach Grand Central/an area in which the iPads disconnect from the WiFi.

7.

FILL IN THE BLANK QUESTION

1 min • 1 pt

You must use the ____ button when inputting multiple orders in the same car.

Answer explanation

By using the Hold function, this acts a bookmark so that all of the orders are sequenced together when being tendered out.

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