What is the appropriate car description to give this vehicle?

Trainer Assessment: F2F

Quiz
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Fun
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Professional Development
•
Easy
mariah read
Used 1+ times
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10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
SUV
Sedan
Crossover
Station Wagon
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the appropriate car description to give this vehicle?
Van
Coupe
SUV
Crossover
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the appropriate car description to give this vehicle?
Sedan
Coupe
Van
Crossover
4.
OPEN ENDED QUESTION
3 mins • 1 pt
Name the two items a Face-to-Face Team member must have on them at all times (Not including their iPad/Card Reader)
Evaluate responses using AI:
OFF
Answer explanation
Anyone on Face-to-Face must have a reflective vest and a handheld menu on them at all times.
5.
OPEN ENDED QUESTION
3 mins • 1 pt
List the CORE 4 (Does not need to be in order):
Evaluate responses using AI:
OFF
Answer explanation
The CORE 4 is Maintaining Eye Contact, Sharing a Smile, Speaking with a Friendly Tone, and Always Saying "My Pleasure".
6.
OPEN ENDED QUESTION
3 mins • 1 pt
What are two reasons we need to consistently pull cars?
Evaluate responses using AI:
OFF
Answer explanation
1. So that the kitchen can visibly see how many cars are in the drive thru to determine how much food to prepare.
2. So that it doesn't appear as though the line is longer than it is to incoming Guests.
3. So that the line doesn't reach Grand Central/an area in which the iPads disconnect from the WiFi.
7.
FILL IN THE BLANK QUESTION
1 min • 1 pt
You must use the ____ button when inputting multiple orders in the same car.
Answer explanation
By using the Hold function, this acts a bookmark so that all of the orders are sequenced together when being tendered out.
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