RM-PRO

Emotionally intelligent people are

• boasting about self

• self deprecating

• self-aware

• self-ish

Emotionally intelligent people own their feelings

• That's not correct

• Sometimes

• Yes. That's correct.

• What? No they don't.

Emotionally intelligent people...

• will hold grudges

• forgive and let go.

• will get into an argument

• are aggressive

In OFNR framework, OFNR stands for

• Observations

  Findings

  Neatness

  Regret

• Observations

  Feelings

  Needs

  Requirements

• Observations

  Feelings

  Naughtiness

  Recklessness

• Observations

  Feelings

  Needs

  Request

S: Sit SQUARELY

O: Maintain an OPEN posture at all times,

L: LEAN slightly in towards

E: Maintain EYE CONTACT

R: RELAX

This technique is called

• No-Conversation Technique

• OFNR

• SOLER

• Good Technique

If I am Emotionally intelligent, I will not...

• listen effectively.

• communicate effectively

• ask open-ended questions

• blame and shame others.

Amongst following, what is not a building block of a successful and happy relationship.

• Open dialogue

• Mistrust

• Empathy

• Vulnerability

This negates everything said so far

• And

• Or

• BUT

• Try

People respond to their map of reality, not the reality. This understanding helps me most in...

• Reading the maps

• Asking for directions

• Respecting their model of the world. 

  
  

• Doing nothing

If I am practicing active empathetic listening while client is sharing, I will not...

• give undivided attention

• use SOLER

• listen to understand

• check my WhatsApp and Emails