MAILING OUT EQUIPMENT

Mailing out smoke detector as a replacement.

• CS SAFE PROCESS

• INVENTORY PROCESS

Mailing out Key fob and Magnets

• create a case

• no need to create a case

Where do we send our email to have the smoke detector be mailed out?

• Backops

• Inventory

  CC: Csteamleads

• Inventory

  CC: Backops

• Backops

  CC: Csteamleads

Mailing out Outdoor Camera with 2-way, Indoor Camera and SD Card (Smart view)

• create a case

• no need to create a case

Mailing out door/window sensor and smoke detector

• with equipment letter

• without equipment letter

Mailing out PERS Device

• create a case

• no need to create a case

When creating a CS safe case, what will be the queue assignment?

• Tech Support

• Customer Service

We ALWAYS need an Add/Delete paperwork before mailing out an equipment.

• TRUE

• FALSE

Mailing out 2 key fobs

• with equipment letter

• without equipment letter

When mailing out a medical pendant, we have to update the equipment page manually.

• TRUE

• FALSE