Business result Upp-Int u 5

A ................. customer is someone who uses your service again and again.

The ........................................ goods are goods which do not meet levels of quality.

impolite

• discourteous

• uncourteous

• discurteous

• uncurteous

A .............................. customer will buy only from you and not from other companies.

We are continually improving our service with the goal of ....................our clients expectations.

• passing

• exceeding

• beating

• measuring

współczujący - ........................

to calm sb down = to ................................ sb

Change into indirect sentence: Who did you speak to?

Could..........................

Change into direct sentence: Do you know why he works up late?

Why ................................?

ziarenka kawy - ...........................