GWEP Level 5 SOG Final Assessment

Which phrase is appropriate to use when starting a regular report?

• "I would like to address an issue."

• "I'm reporting a concern."

• "Here is the report you requested."

• "Let's discuss the incident."

What should you do when you encounter an issue at work?

• Keep it to yourself and try to solve it independently.

• Report it to your supervisor or manager.

• Discuss it with your colleagues during lunchtime.

• Ignore it and hope it resolves itself.

How should you handle a concern raised by another department?

• Dismiss it as irrelevant to your work.

• Forward it to your supervisor without analyzing the situation.

• Assess the concern and provide a relevant response or solution.

• Avoid taking any action and wait for the issue to resolve itself.

What is a suitable phrase for suggesting a solution based on a report?

• "This report is useless."

• "I don't know what to do."

• "Based on the report, I propose implementing XYZ."

• "Let's ignore the report and move on."

Which phrase is appropriate for reporting an incident or accident to your supervisor?

• "I think something happened."

• "It's not a big deal, but I had an accident."

• "I'd like to report an incident that occurred earlier today."

• "I'm not sure if I should mention this, but..."

How can you greet a colleague in the campus area?

• "Hey, what's up?"

• "Good morning/afternoon. How are you today?"

• "What do you want?"

• "Mind your own business!"

What can you say to a coworker when leaving work for the day?

• "I'm out of here. Bye!"

• "Have a nice day! See you tomorrow."

• "Leave me alone!"

• "Can you stay longer?"

How should you report a health and safety concern at work?

• "I don't care about safety."

• "We should ignore this concern."

• "I want to report a health and safety issue."

• "Safety is not my responsibility."

What is an appropriate phrase to use during an emergency situation at work?

• "Everything will be fine."

• "Oh no! What should we do?"

• "I don't know what's happening."

• "Call 911 immediately!"

How should you deliver bad news to your supervisor?

• "I hate my job. Everything is terrible!"

• "I don't know how to tell you this, but there's a problem."

• "Bad news? Not my problem."

• "Let someone else deal with it."