Front Counter QUIZ

Why should we offer customers product when we greet them?

• To get them to buy more products

• To distract them from ordering products that we're out of

• To encourage them to try something new

• To make my boss happy

Which of these products is not considered a core menu item?

• Crazy Bread

• Wings

• EMB Pepperoni

• Pretzel Crust

What is the first step in the remedy process?

• Apologize

• Take Action

• Listen

• Follow up

How long are Hot-N-Ready pizzas good for in the Crescor?

• 3 hours

• 2 hour

• 1 minutes

• 30 minutes

What`s the #1 priority at the front counter?

• Cleaning

• Serving the customer

• Restocking

• Suggestive Selling

TRUE or FALSE: " The good thing about Customers ordering online through the pizza portal is that they do not have to be greeted"

• TRUE

• FALSE

If my order total is $17.35 and I paid with a $20 bill, How much should my change be?

• $2.65

• $3.65

• $2.75

• $3.85

How much is an EMB PEPPERONI pizza after Taxes?

• $7.45

• $7.99

• $6.99

• $8.65

TRUE or FALSE: "The most profitable side item to suggestive sell is Caesar Wings"

• TRUE

• FALSE

Finish the Customer Promise: " Serve each customer their perfect pizza, exactly when they want it and how they want it...

• In less than 30 seconds, every time!

• With a smile, every time!

• With great service, every time!

• With a fresh pizza, every time!