Stakeholders in a business organisation

1.     Which of the following best defines the term 'stakeholder'?

• Anyone with shares in a company

• Anyone with an interest in and who is impacted by an organisation's activities

• Anyone at all

• Anyone who ones who ones a business

1.     Which stakeholder is most interested in profit'?

• Staff

• Contractors

• Owners

• Customers

A business Owner is a 'primary stakeholder'.

• True

• False

Identify the 'Internal stakeholder'.

• The Supplier

• The Customer

• The Lender

• The Employee

Different groups of stakeholders have............

• Joint objectives

• Identical objectives

• No objectives

• Different objectives

Who are compulsory redundancies NOT in the direct interest of?

• Owners

• Lenders

• Employees

• Customers

Identify the 'external stakeholders'....

• Employees

• managers

• Lenders

• The Government

Staff demand a 5% pay increase. Which stakeholder is most likely to be affected?

• Lenders

• Owners

• Members of the community

• Suppliers

Stake holders may exert influence and power over a business’s decision making because of the following: (there may be more than 1 correct answer)

• Being well known

• having Legitimate Power

• Being an Expert in their field

• Being a celebrity

The following criteria can be applied when managing stakeholders’ expectations. (there may be more than 1 correct answer)

• Length of time as an employee

• Power/dynamism

• Loyalty to the organization

• Power/interest