Ch. 5 Working in Groups

Which of the following is NOT one of the most important factors that affects group climate?

• Personalities

• Trust

• Cohesiveness

• Supportiveness

What are the two types of groups called?

• Primary and secondary

• Forming and storming

• Cross-functional and self-managed

• Negative and positive

What type of role does the group leader have?

• Informal

• negative

• positive

• Formal

Which of the following is an advantage of group decision-making?

• Empowers employees

• Allows for risky decisions

• Promotes self-censorship

• Gives you more time off

Consensus requires finding a solution that everyone can support. Is this         statement TRUE or FALSE?

• True

• False

Ethical decision-making means making decisions based on ___.

• the exact letter of the law

• the concepts of right and wrong

• a close reading of company policy

• what management wants

Before you can make a decision, you must first identify the exact problem you're trying to solve. Is this statement TRUE or FALSE?

• True

• False

Maintenance functions are behaviors that maintain the relationships within the group and reinforce group norms and group cohesiveness. Is this statement TRUE or FALSE?

• True

• False

Solitary confinement has not been blamed for mental illness.  TRUE or FALSE?

• True

• False

Which of the following is an example of a primary group?

• sports team

• family

• musical band

• army squad