Ch. 4 Communication
Quiz
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Other
•
University
•
Easy
Adriane Howard
Used 4+ times
FREE Resource
16 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is the most important responsibility of the Sender?
Brainstorming
Encoding
Soliciting feedback
Speaking quietly
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which of the following is a strength of electronic communication?
Transmits emotional content
Encourages preparation
Large amounts of information can be transmitted very fast
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which of the following describes a type of psychological noise?
Someone speaking loudly near you
Thinking someone isn't smart enough to understand
Difficulty understanding a person from another place
A thunderstorm
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which of the following is an example of non-verbal language?
A frown
A memo
An e-mail
An instant message
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which of the following is NOT a part of an "I" statement?
Analysis of the situation
Recognition of emotion
Requested action
Accusation
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What do we mean when we say a message has been encoded?
It has been converted into symbols we can see or hear
It is top secret
It can't be understood unless you have a special key
It has been enclosed in a protective cover
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which of the following is a strength of written communication?
Creates a record
Allows for instant feedback
Doesn't allow emotional content to come through
Difficult to master
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