Ch. 4 Communication

Ch. 4 Communication

University

16 Qs

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Ch. 4 Communication

Ch. 4 Communication

Assessment

Quiz

Other

University

Easy

Created by

Adriane Howard

Used 4+ times

FREE Resource

16 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the most important responsibility of the Sender?

Brainstorming

Encoding

Soliciting feedback

Speaking quietly

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following is a strength of electronic communication?

Transmits emotional content

Encourages preparation

Large amounts of information can be transmitted very fast

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following describes a type of psychological noise?

Someone speaking loudly near you

Thinking someone isn't smart enough to understand

Difficulty understanding a person from another place

A thunderstorm

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following is an example of non-verbal language?

A frown

A memo

An e-mail

An instant message

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following is NOT a part of an "I" statement?

Analysis of the situation

Recognition of emotion

Requested action

Accusation

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What do we mean when we say a message has been encoded?

It has been converted into symbols we can see or hear

It is top secret

It can't be understood unless you have a special key

It has been enclosed in a protective cover

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following is a strength of written communication?

Creates a record

Allows for instant feedback

Doesn't allow emotional content to come through

Difficult to master

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