Service Management exam

Service Management exam

Professional Development

27 Qs

quiz-placeholder

Similar activities

Product Knowledge SC & Salesman

Product Knowledge SC & Salesman

Professional Development

24 Qs

Job Controller

Job Controller

Professional Development

30 Qs

Sales Module Final Verification

Sales Module Final Verification

Professional Development

25 Qs

Tally Basics, GST & TDS Quiz

Tally Basics, GST & TDS Quiz

Professional Development

25 Qs

ShieldUp2023: Assessment

ShieldUp2023: Assessment

Professional Development

25 Qs

Tele sales assessment

Tele sales assessment

Professional Development

22 Qs

Dale Carnegie Trivia

Dale Carnegie Trivia

University - Professional Development

27 Qs

Entrepreneurship

Entrepreneurship

4th Grade - Professional Development

26 Qs

Service Management exam

Service Management exam

Assessment

Quiz

Other

Professional Development

Easy

Created by

Muhammad Fathy

Used 3+ times

FREE Resource

27 questions

Show all answers

1.

OPEN ENDED QUESTION

3 mins • 1 pt

Workshop structure

List the 3S integrated service center's main divisions.

Evaluate responses using AI:

OFF

2.

OPEN ENDED QUESTION

3 mins • 1 pt

Workshop structure

Describe the process for determining how many parking lots are needed for a workshop with 30 maintenance work bays.

Evaluate responses using AI:

OFF

3.

OPEN ENDED QUESTION

3 mins • 1 pt

Workshop structure

In a location where 150 cars were sold, how many work bays are there in an agent's workshop?

Evaluate responses using AI:

OFF

4.

OPEN ENDED QUESTION

3 mins • 1 pt

Staffing

List the major jobs and their roles within the auto repair shop.

Evaluate responses using AI:

OFF

5.

OPEN ENDED QUESTION

3 mins • 1 pt

Staffing

Based on international standards, what is the manpower percentage of technicians in any integrated workshop?

Evaluate responses using AI:

OFF

6.

OPEN ENDED QUESTION

3 mins • 1 pt

Staffing

Determine how many service advisors are necessary for a workshop with 20 work bays.

Evaluate responses using AI:

OFF

7.

OPEN ENDED QUESTION

3 mins • 1 pt

Sales of service

Describe the rate of customer retention.

Evaluate responses using AI:

OFF

Create a free account and access millions of resources

Create resources
Host any resource
Get auto-graded reports
or continue with
Microsoft
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?