Effective Listening Quiz

What percentage of time do effective coaches spend listening?

• 20%

• 80%

• 5%

• 50%

Which of the following is not a good listening technique?

• Providing feedback

• Refraining from judgement

• Preparing what you will say next

• Paying attention

Which of the following is a barrier to effective listening?

• Judging what the speaker is saying

• Pausing to give the speaker time to think

• Asking questions to clarify what the speaker is saying

• Quietening your mind so you can really listen to what the speaker is saying

Which of the following is not a reason why effective listening skills are important?

• Effective listening helps create rapport.

• Effective listening makes the speaker feel comfortable so they are willing to share more.

• Effective listening helps you to understand what the speaker is saying.

• Effective listening helps you to put your own meaning on something so you can tell the person what to do.

Which of the following techniques could you use to listen effectively?

• Filling every pause so the speaker doesn't feel uncomfortable

• Finishing the speaker's sentences for them, when they are struggling to find the right words

• Asking questions to clarify what you have heard.

• Only listening for facts and ignoring feelings

Which of the following best describes an effective listener?

• They are ready to jump with ideas as soon as the speaker has finished talking.

• They put their own story aside so they can truly listen to what the speaker is saying.

• They listen to find the bits of information they agree with.

• They are preparing what they will say whilst listening to the person who is speaking.