Module 1 Wkst 1

_____​ is the process of sharing information by using a system of symbols to send and receive message.

• Communication

• Decision making

• Feedback

• Problem solving

Communication that occurs with oneself is ______ communication.

• interpersonal

• intrapersonal

Communication that occurs between two or more people is ______ communication.

• interpersonal

• intrapersonal

The ​____ is the person who sends the message, and the _____ is the person who receives the message.

• receiver, sender

• sender, receiver

_____ is the return message in which the original receiver responds to the message sent by the original sender.

• Communicaiton

• Decision-making

• Feedback

• Problem solving

For any type of communication to be effective, feedback must occur.

• True

• False

Verbal symbols are movements such as gestures and facial expressions.

• True

• False

All messages are sent and received through channels.

• True

• False

Feedback can consist of both verbal and nonverbal communication.

• True

• False

Channels are the ideas and feelings that make up the content of communication.

• True

• False