SYMPOSIUM REVIEWER GRP 3

What is Communication in the Workplace?

• process of exchanging information

  and ideas within organization

• verbal and non-verbal

•  important to know that there are many purposeful uses of communication. According to Beverly Vicker, we always communicate with purpose each day

Choose which belongs to Common Types of Communication in the Workplace

• Updates/Announcements

• Presentations

• Meetings

• Client Communications

• Informal Interactions

The following: Top-Level Management, Mid-Level Management, Low-Level Management, Worker/Employee. This are belongs to what Common types of

Communication in the

Workplace?

• Leadership Communication

• Meetings

• Client Communications

• Upward Communication

• Updates/Announcements

State 1 Benefits of Effective Communication in the Workplace

involves paying close attention to what the other person is saying, asking clarifying questions, and rephrasing what the person says to ensure understanding.

• Listening

• On-verbal communication

• Clarity and conciseness

• Friendliness

• Confidence

body language, eye contact, hand gestures and tone of voice, they all color the message you are trying to convey

• Listening

• On-verbal communication

• Clarity and conciseness

• Friendliness

• Confidence

convey your message in as few words as possible

• Listening

• On-verbal communication

• Clarity and conciseness

• Friendliness

• Confidence

important to be nice and polite in communicating in the workplace may it be written or face to face communication

• Listening

• On-verbal communication

• Clarity and conciseness

• Friendliness

• Confidence

as simple as making eye contact or using a firm but friendly tone

• Listening

• On-verbal communication

• Clarity and conciseness

• Friendliness

• Confidence

Empathy

• this awareness grows, we create better connections quickly, and find ourselves more motivated and willing to respond in any situation

• open to listening to and understanding other person’s point of view and not simply getting your message across.

• Simple actions like using a person’s name, making eye contact and actively listening when a person speaks will make the person appreciated

• coming from managers and supervisors like “good job” or “thank you for taking care of that” greatly increases motivation to an employee.

• simply knowing what form of communication to use