Identifing and Isolating fault Problems

What should you check for if the computer begins randomly rebooting or crashing?

• a. Outdated drivers

• b. Overheating

• b. Overheating

• d. Low memory

 

What is the importance of knowing the simple solutions to common problems of computer?

• a. To avoid wasting time going to a repair shop

• b. To be able to fix your computer without hiring a technician.

• c. To make your computer run smoothly

• d. A and B

How do you finish shutting down the computer if the Windows Shutting Down message will not disappear?

• a. Press and hold the power button for about 10 seconds

• b. Unplug the computer from the wall

• c. Restart the computer

• d. Until the message disappears

What does the "Non-System Disk or Disk Error" message usually mean?

• a. There is a CD, DVD, USB flash drive, or floppy disk in your computer interfering with the booting process

• b. The operating system needs to be reinstalled

• c. The hard drive is corrupted

• d .The computer is overheating

How can you open the Task Manager if a program has become completely unresponsive?

• a. Press Option+Command+Esc

• b. Open the Start Menu

• c. Press Control+Alt+Delete on your keyboard

• d. Reboot the computer

If a program is running slowly or otherwise is not working right, what should you try first?

• a. Reinstalling the software

• b. Closing and re-opening the program

• c. Shutting down your computer

• d. Closing and re-opening the system

Ana’s monitor goes blank periodically, what should she do?

• a. turn off the computer

• b. disable screen saver

• c. go to repair shop

• d. none of the above

Amy opened her laptop outside the house, and she couldn’t see a picture on her screen. What should Any do?

• a. turn off the computer

• b. check the brightness control

• c. go to repair shop

• d. none of the above

If your computer has no sound, what should you do first?

• a. check the volume

• b. turn of the speaker

• c. unmute the speaker

• d. all of the above

What is the correct color of audio port for audio output?

• a. Green

• b. Pink

• c. Blue

• d. Red