SLDP DAY 1  (OLD MODULE)

SLDP DAY 1 (OLD MODULE)

Professional Development

21 Qs

quiz-placeholder

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SLDP DAY 1  (OLD MODULE)

SLDP DAY 1 (OLD MODULE)

Assessment

Quiz

Education

Professional Development

Hard

Created by

Tarmidi Tahir

Used 5+ times

FREE Resource

21 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

Berikut ini Budaya Organisasi Circle K yang bertujuan untuk memastikan seluruh staff yang berkerja memiliki sikap yang teguh dan tidak goyah dalam memegang nilai-nilai etika dan moral untuk membangun kepercayaan adalah?

Integrity

Excelent

Learn & Develop

Customer Focus

2.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

Fraudness, Tidiness, Freshness

apakah benar pernyataan ini merupakan trisila circle k ?

yes

no

3.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

Mengapa CSR wajib menjaga kebersihan diarea exterior?

Agar customer menjadi nyaman

Agar menarik perhatian (memunculkan minat) customer

Agar customer bisa membawa rombongan

Agar bisa borong belanjaan

4.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

Saat customer melakukan transaksi, CSR wajib menawarkan produk promo. Proses penawaran promo tersebut disebut?

Wrapping Transction

Suggestive Selling

Excelent Service

Welcoming

5.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

Dibawah ini yang merupakan aspek trisila circle K adalah ?

Fraudness, Tidiness, Freshness

Friendliness, Tidiness, Foward

Friendliness, Tidiness, Freshness

Friendliness, To do, Finishing

6.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

  Teknik coaching nomor 1 adalah :

I do you watch

I do you see

I do you help

You do I watch

7.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

Apa dampak dari pencegahan fraud, Kecuali ?

Financial Gain

External Confidence

Company Morale

Increased audit cost

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