Revision Unit 1-4

Could you .... a meeting room at 8:30?

• prepare

• send

• reply

• give

When will the customers arrive at ITBG?

• Singapore customers

• At the airport

• At about 10:00

• At the office

How are you doing?

• I would like a cup of milk

• I'm doing quite well

• I will give you

• I don't have money

They would like ..... of water

• two bottles

• two cups

• three cups

• three bottles

I checked with .... departments, they didn't have any solution

• relevant

• patiently

• feedback

• document

A: Sorry I can't hear you, can you _____?

• come

• repeat

• text

• eat

Please provide me with some ..... about your customer service.

• order

• drink

• information

• relevant

What's .... is it? - It's 4:15 now

• reach

• when

• bowl

• time

客户提出一个要求，但你还没跟其他部门确认好。你应该怎么回答？

• Sorry, I will confirm and get back to you later

• I would like to give us more document about it

• Please text us at your earliest

• It's my pleasure to meet you

We .... ask our boss first, please patiently wait.

• will check

• have got

• need to