May MSV

Quiz
•
Other
•
Professional Development
•
Easy
Mirna Khalaf
Used 2+ times
FREE Resource
14 questions
Show all answers
1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Business (Smart Home) complained on the 17th of May that the order was delayed,
You should...
(Choose all the correct answers)
Advise the business how can he track the order
Raise a ticket to the Hub
Advise the business that the order is still within SLA
send to the flyer validation team
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The business is asking to change the COD,
You should...
Direct him how to do it from the dashboard
Advise him to do it from his dashboard
Take action from your side
Raise a ticket to the Hub
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
The business is asking to change the COD,
You should...
(Choose all the correct answers)
Advise him to do it form his dashboard
raise a closed ticket to the Hub
Take the action form your dashboard
Educate him how to do it form the dashboard
Raise a ticket to the Hub
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The business can add his phone number or his WhatsApp on his sllr store info to appear for the consignee on the store as a support contact.
True
False
Answer explanation
The business has to add either his phone number or his WhatsApp to appear for the consignee on the store as a support contact.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The business can link his order with the smart sticker through Bosta.co
True
False
Answer explanation
The business can link his order with the smart sticker through Bosta app
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Business (Loly store) is asking to change the shipping fees on his store,
The category will be -------
- Sllr technical
-Edit shipping fees
- Sllr technical
-Sllr Service Fees
- Sllr
-Sllr Service Fees
- Sllr
-Edit shipping fees
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If the business price plan is 1-B so the compensation SLA is
14 working days
5 working days
24 hours
7 working days
Create a free account and access millions of resources
Similar Resources on Wayground
10 questions
نهاية المحاضرة العاشرة

Quiz
•
Professional Development
10 questions
July MSV (KSA)

Quiz
•
Professional Development
10 questions
March MSV

Quiz
•
Professional Development
10 questions
Incident Management Quiz

Quiz
•
Professional Development
10 questions
Crane Hand Signals

Quiz
•
Professional Development
9 questions
Exchanges and Refunds

Quiz
•
Professional Development
10 questions
مراجعة قطر الندى 4

Quiz
•
Professional Development
10 questions
JOG Teka Teki Senin - October 2024

Quiz
•
Professional Development
Popular Resources on Wayground
10 questions
Video Games

Quiz
•
6th - 12th Grade
20 questions
Brand Labels

Quiz
•
5th - 12th Grade
15 questions
Core 4 of Customer Service - Student Edition

Quiz
•
6th - 8th Grade
15 questions
What is Bullying?- Bullying Lesson Series 6-12

Lesson
•
11th Grade
25 questions
Multiplication Facts

Quiz
•
5th Grade
15 questions
Subtracting Integers

Quiz
•
7th Grade
22 questions
Adding Integers

Quiz
•
6th Grade
10 questions
Exploring Digital Citizenship Essentials

Interactive video
•
6th - 10th Grade