English For PSOT

English For PSOT

Professional Development

17 Qs

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English For PSOT

English For PSOT

Assessment

Quiz

English

Professional Development

Practice Problem

Easy

Created by

Armyta Puspitasari

Used 4+ times

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17 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Yang termasuk Corporate Value KCIC adalah sebagai berikut, Kecuali...........

Accountability
Integrity
Excelence
Priority

2.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Klasifikasi Pelayanan Angkutan Penumpang HSR berdasarkan fitur layanan adalah ................

Tangible Service
On the Train
At the Station
Intangible Service

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Yang termasuk Dimensi Kualitas Pelayanan (Dimention of Service Quality) adalah sebagai berikut, Kecuali.......

Reliability
Empathy
Tangible
Irresponsive

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The professionalism, technical skills, service spirit, and working attitude displayed by the serving personnel, merupakan contoh dari pelayanan?

Tangible Service
Intangible Service

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Manakah dari gambar di bawah ini yang merupakan "transfers streching type"?

Media Image
Media Image
Media Image
Media Image

6.

OPEN ENDED QUESTION

30 sec • Ungraded

To ask PASSENGERS TO GET ON BOARD, you may say......

Evaluate responses using AI:

OFF

7.

OPEN ENDED QUESTION

30 sec • Ungraded

In ANSWERING GRATITUDE, You can say........

Evaluate responses using AI:

OFF

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