TANH CNLT 3

Pottery, ceramics of earthenware, stoneware, chinaware and porcelain normally glazed.

• Crockery

• Glassware

• Cutlery

• Tableware

Each menu item is individually priced and cooked to order.

• Set menu

• À la carte

• Menu

• Course

It is situated in a place where often near the sea, the guests may stay for a week

• Homestay

• Guest house

• Resort

• Hotel

In hotel the person with overall responsibility for housekeeping is known as the__________

• Concierge

• Executive

• Resident manager

• Housekeeper

The most important responsibility of the housekeeping department is____________

 

• Flower arranging

• Laundry.

• Room service

• Cleanliness

Most hotel accept _______________by credit card.

• Payment

• Visa

• Master

• Transfer

The guest takes _______________ at the bill.

 

• Complaint

• A quick look

• A study

• Glance

It includes juice or fruit, coffee or tea and rolls, toasts or croissants but no cooked items.

 

• Full breakfast

• English breakfast

• Continental breakfast

• Breakfast

Dirty linen should be put

  

• On the floor

• In a bag for soiled linen on the trolley

• Beside the clean linen

• On the bed

A medium hotel could have__________

• 40 to 150 bedrooms

• Under 40 bedrooms

• Over 150 bedrooms

• 80 beds