TRẮC NGHIỆM TANH CNLT 1

Someone who is employed to received guests and answer the telephone

• Concierge

• Receptionist

• Cashier

• Operator

  

     Which of these following section not under Front Office Department

• Reception  

• Cashiering

• Laundry

• Concierge

 

 

A room rate for parents and children in the same room is______________

• Family rate

• Group rate

• European plan

• Rack rate

The most important responsibility of the housekeeping department

• Flower arranging

• Room service

• Payment

• Cleanliness

_______________ room is served for a large group eating a special meal.

• Restaurant

• Business center

• Banquet

•  Exhibition

A walk- away guest who leaves without paying.

 

 

• Sleep-out

• Skipper

• Walk-in

• Businessmen

People don’t usually carry a large amount of _______________on holiday

• Money

• Vouchers

• Cash

• Cards

It provides every facility a wealthy guest might need.

• Suite hotel

• Resort

• Conference hotel

• Motel

In hotel the person with overall responsibility for housekeeping is known as

• Resident manager

• Housekeeper

• Executive

• Concierge

 $ 380 out of $400 equals $20 _______________.

• In card

• In charge

• In chance

• In change