SNAF Quiz 3

Which one of the following statements is a recommendation from ServiceNow about Update Sets?

• Before moving customizations from instance to instance with Update Sets, ensure that both instances are different versions

• Once an Update Set is closed as “Complete”, change it back to “In Progress” until it is applied to another instance

• Avoid using the default Update Set as an Update Set for moving customizations from instance to instance

• Use the Baseline Update Set to store the contents of items after they are changed the first time

Which of the following is NOT captured in an update set?

• Business Rules

• Client Scripts

• Tables

• Views

• Tasks

Business Rules run in real-time

• True

• False

Which of the following are types of client scripts supported in ServiceNow? (Choose four)

• onCellEdit()

• onChange()

• onRun()

• onload()

• onSubmit()

Which type of scripts run on the web browser? (Choose 2)

• Business Rule

• UI Policy

• Client Scripts

• Data Policy

Reports can be created from which different places in the platform? (Choose two.)

• Metrics module

• List column heading

• View/Run module

• Statistics module

When removing a user from a group, roles inherited by that group are revoked for that user

• True

• False

What role is required to access the My Work and My Groups Work modules?

• knowledge_admin

• itil

• admin

• catalog_admin

What are the two types of Visual Task Boards (VTBs)

• Freeform

• Collective

• Data Driven

• Record Flow

What is a non-technical interface for building and enabling process automation?

• Knowledge

• Flow Designer

• Service Catalog

• Virtual Task Board