Management Communication

What are the types of organizational communication?

• Oral

• Formal

• Written

• Informal

What are the three types of listeners?

• Agressive

• Attentive

• Comprehensive

• Passive

Business meetings according to frequency are suspended by ______

• One-time

• Unsteady

• Periodic

The most commonly used form of business communication is: 

• Business Letter

• Personal Business Letter

• Memo

• E-mail

Name one of the types of business communication categorization

Which of the following is an example of nonverbal communications?

• Nodding your head

• Making eye contact

• Crossing your arms

• All of the above

The communication which is spoken, read, heard, and written is

• verbal communication

• non verbal communication

• gestural communication

• formal communication

Which of the following is not an example of a soft skill?

• Time management

• Leadership

• Creativity

• Computer programming skills

Which of the following is NOT an example of written communications?

• Tweets

• A conversation between co-workers

• Blogs

• Emails

You want to tell your superior that you want to resigned from your current job. Which is the best way?

• By phone

• By a formal letter

• Face to face

• concise e- mail