NRF Customer Service & Sales Chp. 5 Review

To find the position that's right for you, it all starts with a ____________. 

• Job application

• Job description

• Job post

• Job board

A _____________ is a written statement about a specific job

• Job description

• Job post

• Job application

• Job board

Types of entry-level retail positions are:

• Cashier

  Food Service

  Delivery Driver

  Loss Prevention

• Front-End Manager

  Sous Chef

  Deli Supervisor

• Comptroller

  Administrator

  Judge

• Director

  Dean

  Program Manager

  Executive Assistant

. Which agency is responsible for implementing laws and regulations to protect employees?

•  The EEOC

•  The ADA

• The FDIC

• The FLSA

What's the term for a very brief speech that you can use to sell yourself to people you meet? 

• A job post

• A keynote speech

• An elevator pitch

• A sales presentation

Your network is made up of people who can help you in our _______ _______.

• Customer Service

• Career Development

• Cost Analysis

• Cooking Classes

The purpose of a network is to help you with _________.

• Ordering

• Opportunities

• Optioins

• Orating

Step 7 in crafting a resume is

• Choose a format

• Choose a file

• Choose a family

• Choose a field

Step 6 in crafting a resume is

• List your volunteer work

• List your overtime work

• List your customer service training

• List your definitions

Step 5 in crafting a resume is

• Describe your awards and achievements

• Describe your opinions and facts

• Describe your reasons for interview

• Describe your life goals