English

The exchange of _____

______, or ______,

by _____, _____, _____, or by

_____.



Interpersonal communication is

the process by which people exchange

information through ____ and _______

_____



Spoken language, voice tone, voice speed, and

voice volume

• Verbal

• Non-verbal

Facial expression, touch, body movement, eye contact, and gesture

• Non-verbal

• Verbal

Interpersonal skills also include the

ability to:

1. Listen and understand.

2. solve problems

3. make decisions

4. manage personal stress



• True

• False

Write the strategies for repeating the question.

2 sentences

Give me the strategies for expressing a lack of a clear opinion.

1 sentence

Give me strategies for acknowledging others' ideas and opinions.

1 sentence

Give me the strategies for clarifying.

2 sentences

Give me the strategies for active listening/Summarizing

2 sentences