ITSC-2439 - Quiz - Chapter 1 Review

ITSC-2439 - Quiz - Chapter 1

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A computer user who enters an incorrect formula in a spreadsheet that results in a serious error is a victim of which common problem?

• Waste of resources
• Theft of resources
• Computer Crime
• User Mistake

A computer user who purchases a software package that will not operate on their hardware configuration is a victim of which common problem?

• Waste of resources
• Theft of resources
• Computer Crime
• User Mistake

A computer virus is a program that can destroy information in a computer or adversely affect the operation of a system.

• True

• False

A disadvantage to organizing user support under the IT department is that IT staff often have priorities other than user support that they feel are more important.

• True

• False

A distributed computing system usually includes ____.

• A central computer server
• Decentralized PC's
• a netowrk to link systems together
• All of the above

An advantage of assigning primary responsibility for user support to the IT department is that all computer activities are combined and users know who to contact about various computer problems.

• True

• False

An advantage of assigning primary responsibility for user support to the IT department is that all computer activities are combined and users know who to contact about various computer problems.

• Enterprise Applications
• Industry-Specific Applications
• Customized Application
• MIS Applications

Carpal tunnel syndrome is an example of which common problem?

• Ergonomics
• Viruses
• Mistakes
• Data Loss

Classifying end users as internal versus external is a classification by ____.

• Enviroment
• Skill Level
• Frequency of use
• relationship