Hotel service

Which picture is related to our progress?

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What will the front desk agents do for the guests?

• Call the taxi

• Book the restaurant

• Keep the key cards

• Provide pick-up service

Concierge can...

• Help the guests to check in and check out.

• Help the guests to buy the tickets.

• Prepare the meal for the guests.

• Help the guests to clean the room.

What information you need to mention when you're making a reservation?

• Blood type

• Phone number

• Height and weight

• Name

What facilities can we see in the hotel?

• Restaurant

• Bar

• Swimming pool

• Library

What kind of service can we have in the hotel?

• Housekeeping

• Room service

• See a doctor

• Dry Clean and Laundry Service

如何用英文拼出:預定/保留

Please draw a twin room.

四人房/家庭房的英文可以怎麼說?

片語look forward to的意思為?

• 失望

• 期待

• 高興

• 期許