1. Fundamentals of Change Management

According to Armstrong, Change is...

• a systematic approach to dealing with the transition or transformation of an organization's goals, processes or technologies.

• the application of a structured process and set of tools for leading the people side of change to achieve a desired outcome.

• process of achieving the smooth implementation of change by planning and introducing it systematically, taking into account the likelihood of it being resisted

• the methods and manners in which a company describes and implements change within both its internal and external processes.

Types of Changes are

• Transactional, systematic & strategic

• Transformational, Strategic & Operational

• Operational, systematic, Automatic

• Strategic, Transactional & operational

Kotter's Model has ...... steps

• 5

• 9

• 8

• 7

It is important to change because

• Change is the only thing that never be changed

• Ever changing global economy

• Business world is changing

• To maintain standards

A change that requires a structural change is......

A change in the pricing is considered as .................. change

An organization should have a ................. when conducting an Organizational Change.

• Process

• Order

• Levels

• Timeline

Appointing a new Chairman is considered as a .................. change.