Project Que - Quiz

As per Project Queue suggestions, what is the percentage goal per month per rep for All hands/Connect/AMA?

• 3.2%

• 1.3%

• 2%

• No limit as the time is based on the agenda?

What is the percentage goal for Meetings a month for each rep?

• 4.0%

• 3.0%

• 2.0%

• Depends on the month.

What is the percentage goal for Manager Approval a rep can contribute in a month?

• 1.7%

• 2.0%

• 1.9%

• No limit as of now but the comments should be added.

As per project Que suggestions, what is the highest threshold for home outages in a month?

• Not more than 4 hours

• Not more than 3 hours

• Not more than 6 hours

• Not more than 7 hours

As per Project Que, if SLA is <85% & Discretionary >25% for the month, what is the action item we need to take?

• Immediately request for Flex support as SLA is <85%

• No Action needed

• Reduce discretionary time before requesting Flex support

• Go for no meeting day for 2 days.

As per the project Que suggestions, what is task for Seniors and SMTs when performing training or completing evaluations?

• Manager Approval

• Coaching

• Coaching & 1:1

• Traininers and Evaluators

When a rep attends a 1:1 session, what task should they use in Workday?

• Meetings

• Meetings with the comment as 1:1

• Coaching & 1:1

• Manager Approval.

What should your team members punch in when they attend an event in Inday?

• Meetings with a comment

• Meeting without comment

• ERG

• InDay

As a Manager, I wanted to conduct an Ad-hoc meeting for 20 mins, what should my team punch in for the same?

• 20 mins of "Team Meeting" with comment

• 20 mins of "Coaching & 1:1" with comment

• 20 mins of "Meetings" with comment

• 20 mins of "Ad-hoc Meetings" with comments

When your team is on Blend Training, which task should they punch in?

• Mandatory Training

• New Hire Onboarding

• Training

• Coaching