Quiz #2 Basic Office & Receptionist Skills

What is ergonmics the study of?

• The Economy

• Employees

• The Working Enviroment

• Office Layouts

A well-designed working environment should help to reduce problems and can benefit the organisation how ?

(select 3 answers)

• Staff will be more motivated

• Staff will never leave

• Morale will be higher

• Lower staff absence

Is this office Ergonomic?

• Yes

• No

Which of these is NOT an advantage of having an ergonomic offcie space?

• Ensures better workflow

• Promotes Health and Saftey

• Give the business a positive image

• New equiptment in required

Records management is the systematic control of records, from the creation or receipt of the record to its final disposition.

• True

• False

Which office layout tends to allow employees to build good positive working relationships and encourage team working?

• Cellular

• Open Plan

Records are efficiently managed if they can be found quickly and without fuss or bother, when they are needed.

• TRUE

• FALSE

Records management is the systematic control of records, from the creation or receipt of the record to its final disposition.

• TRUE

• FALSE

Documents that have no value to the organization are still considered records and should be kept.

• TRUE

• FALSE

Which are the most commonly used office layout?

• Box Room

• Cellular

• Linear

• Open Plan