copman finalz

Establishing the timing of the use of equipment, facilities, and human activities in an organization.

• Cost savings

• Scheduling

• Increases in productivity

• Workforce

Effective scheduling can yield:

• Increases in productivity.

• Setup times

• Processing times

• Cost savings

Scheduling is not an exact science

• chrue

• real

• wrong

• very wrong

Choose the incorrect answer:

SCHEDULING DIFFICULTIES -

Variability in:

• Setup times

• Processing times

• Interruptions

• Changes in the set of jobs

• Ongoing task for a manager

Minimizing scheduling difficulties can:

• Set realistic due dates

• Focus on bottleneck operations (more work request than it can process)

• Increases in productivity

• Consider lot splitting of large jobs.

Controls customer arrivals for service

• RESERVATION SYSTEMS

• SCHEDULING THE WORKFORCE

• SCHEDULING MULTIPLE RESOURCES

• APPOINTMENT SYSTEMS

Manages capacity for service

• RESERVATION SYSTEMS

• SCHEDULING THE WORKFORCE

• APPOINTMENT SYSTEMS

• SCHEDULING MULTIPLE RESOURCES

Estimates demand for service

• RESERVATION SYSTEMS

• APPOINTMENT SYSTEMS

• SCHEDULING THE WORKFORCE

• SCHEDULING MULTIPLE RESOURCES

Coordinates use of more than one resource

• SCHEDULING THE WORKFORCE

• APPOINTMENT SYSTEMS

• SCHEDULING MULTIPLE RESOURCES

• RESERVATION SYSTEMS

- Hospitals, police/fire departments, restaurants, supermarkets

- Rotating schedules

• SEQUENCING

• CYCLICAL SCHEDULING

• JOB-SHOP SCHEDULING

• FLOW SYSTEM