Product Hangout: Invoice

If there's a merchant ask about how to show Cards on their checkout UI, what would be the reason code?

• Lack of understanding on product feature

• Lack of understanding on product integration

• Lack of understanding on payment settings

• Lack of understanding on invoice customization

If there's merchant ask about how to change the color and accents in checkout UI, what would be the reason code?

• Lack of understanding on product feature

• Lack of understanding on product integration

• Lack of understanding on payment settings

• Lack of understanding on invoice customization

What are payment channel that we can escalate to PAPI if merchant claimed the transaction has been completed but the invoice keep on expired?

• QRIS

• Ewallet

• Virtual Account

• Retail Outlet

If you raise an issue to p-checkout-issue and the party who help your inquiry is L2. What would be the Action Taken by CS?

• Non-Escalation, Admin Dashboard Checking

• Non-Escalation, Elaboration

• Escalation, Product Team

• Escalation, L2

What are the payment method that support for auto charge in invoice recurring?

• Cards

• Ewallet

• Retail Outlet

• Direct Debit